Effective date: February 2022
When used in this Privacy Policy:
If you are a visitor to a Limelight Digital Website or a customer of a Limelight Digital Service, then except as expressly set forth below, this Privacy Policy applies to your use of such Website or Service.
If you are a visitor to a third-party website ("Third-Party Property") that utilizes any Limelight Digital analytics, targeted messages or chat services, then any information you submit to such Third-Party Property (including via the Limelight Digital product) is collected under the privacy policy of the owner of such Third-Party Property, and you should contact such owner with any related requests or inquiries you may have. If you have any inquiries specifically directed towards Limelight Digital, please email us at [email protected].
At Limelight Digital we respect the privacy rights of our users and recognize the importance of protecting the personal information we collect about you. Our Privacy Policy is designed to help you understand what information we collect and how we use and share that information. This Privacy Policy applies to our Websites and Services.
If you have any questions about your personal information email us at [email protected], or write to us at Limelight Digital Pte Ltd., 105 Ashby Road, Loughborough, LE11 3AB, United Kingdom.
This Privacy Policy aims to give you information on how Limelight Digital collects and processes your personal data through your use of the Offerings, including any data you may provide through the Websites or in person. The Websites are not intended for children and we do not knowingly collect data relating to children. It is important that you read this Privacy Policy together with any other Privacy Policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.
The Websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the Privacy Policy of every website you visit.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
We do not collect any Special Categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Under data protection law, we can only use your personal data if we have a proper reason for doing so. In order to use your personal data, we rely on the following legal bases:
We use your information in the following ways:
Our promotional communications are split in the following categories:
These communications may be sent via email, in-app messages or direct mail. You can opt out at any time and adjust your preferences as described in Section 9.
We do not sell, trade, share or transfer your personal information to third parties except in the following limited circumstances:
We may also share aggregated or anonymised information with third parties for other purposes. Such information does not identify you individually but may include usage, viewing and technical information such as the types of Offering our customers and users generally use, the configuration of their computers, and performance metrics related to the use of Offerings which we collect throughout our technology. If we require under applicable law to treat such information as personal information, then we will only disclose it as described above. Otherwise we may disclose such information for any reason.
We will not retain your personal data for longer than necessary for the purposes set out in this Policy. We will not retain your personal data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal data. Further details on this are available on request using the contact details set out in Section 16 below.
When you make payment of a Limelight Digital invoice by credit card, any credit card information you provide as part of your Payment Information is processed directly by our payment processor Go Cardless and Stripe. We never store your full credit card information. Go Cardless and Stripe commit to complying with the Payment Card Industry Data Security Standard (PCI-DSS) and using industry standard security. Go Cardless and Stripe may use your Payment Information in accordance with their own privacy policy.
The Offerings may also contain links to third party websites. This Privacy Policy applies solely to information collected by us. Even if the third party is affiliated with us through a business partnership or otherwise, we are not responsible for the privacy practices of such third party. We encourage you to familiarise yourself with the privacy policies of such third parties to determine how they handle any information they separately collect from you. Please be aware that we do not warn you when you choose to click through to another website when using the Offerings.
Communication preferences. If you no longer wish to receive our newsletter and the promotional communications described in Section 5, you may opt-out of receiving them by following the instructions included on such communications (by heading to the Preference Centre) or on the Offerings. Please note, however, that you may be unable to opt-out of certain service-related communications.
Blocking cookies. You can remove or block certain cookies using the settings in your browser but the Offerings may cease to function properly if you do so. For more information about our use of cookies please see our Cookie Policy.
How we respond to do not track signals. Your web browser may have a "do not track" setting which, when enables, causes your browser to send a do not track HTTP header file or "signal" to each site you visit. At present, the Offering do not respond to this type of signal.
By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.
| Rights | What does this mean? |
|---|---|
| The right to be informed | You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we're providing you with the information in this Privacy Policy. |
| The right of access | You have the right to obtain access to your information (if we're processing it), and certain other information (similar to that provided in this Privacy Policy). This is so you're aware and can check that we're using your information in accordance with data protection law. |
| The right to rectification | You are entitled to have your information corrected if it's inaccurate or incomplete. |
| The right to erasure | This is also known as 'the right to be forgotten' and, in simple terms, enables you to request the deletion or removal of your information where there's no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions. |
| The right to restrict processing | You have rights to 'block' or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be 'blocked' to make sure the restriction is respected in future. |
| The right to data portability | You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. |
| The right to object to processing | You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities). |
| The right to lodge a complaint | You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator. |
| The right to withdraw consent | If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes. |
To exercise any of the rights above, or to ask a question, contact us at [email protected]. We'll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we'll come back to you and let you know.
We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:
Alternatively, the law may allow us to refuse to act on the request.
We reserve the right to change our Privacy Policy at any time. If we make changes, we will post them and will indicate on this page the policy's new effective date and where applicable we will notify you by email or through notice on the Offerings.
The Offerings are not intended for use by anyone under the age of 13, nor does Limelight Digital knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, you may not attempt to register for the Offerings or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we confirm that we have collected personal information from someone under the age of 13 without verification of parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child under 13 and believe that we might have any information from or about such child, please contact us at the email or mailing address provided at the end of this Privacy Policy.
California Shine the Light Law. If you are a California resident and we disclose your personally identifiable information to third parties for such third parties' direct marketing purposes, California's Shine the Light Law (CA Civil Code Section 1798.83) allows you to request certain information from us about such disclosures. To make a request under the Shine the Light Law, please contact us at [email protected]. Please note that under California law, businesses are not required to respond to such requests more than once during any calendar year.
California Minors. At any time, you can delete or remove your posts using the same deletion or removal procedures described in Section 11 above, or otherwise through the Offerings. If you have questions about how to remove your posts or if you would like additional assistance with deletion you can contact our support team at [email protected]. Although we offer deletion capability for our Offerings, you should be aware that the removal of posts may not ensure complete or comprehensive removal of that content or information posted through the Offerings.
The California Consumer Privacy Act (CCPA). Limelight Digital is not a business, as defined by the CCPA, to which the law applies. If you are a California resident and have concerns about how your personal data may be processed, please contact our data support team at [email protected]. Limelight Digital serves as a service provider, as defined by the CCPA, to businesses to which the CCPA applies. Such business can refer to our Data Processing Agreement for information about compliance with the CCPA, or contact our data support team at [email protected].
The security of your personal information is important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your personal information. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Further, we have implemented reasonable physical, electronic, and procedural safeguards designed to protect personal information about you. When you enter sensitive information (such as your password), we encrypt that information in transit using industry-standard Transport Layer Security (TLS) encryption technology. No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
Where possible, we try to only process your information within the UK and European Economic Area ("EEA"). If we or our service providers transfer personal data outside of the UK or EEA, we always require that appropriate safeguards are in place to protect the information when it is processed. You can obtain a copy of the safeguards in place for such transfers by contacting us using the details set out in Section 16 of this Privacy Policy.
If you have questions or need to contact us about this Privacy Policy, please email us at [email protected] or call us at 01509 631136.
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